Privacy Policy

Effective Date: September 14, 2026

Loíza Bar Co. is a trade name of Moreno Enterprise Group, LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit loizabarco.com, request a quote, contact us, submit an application, make a payment, participate in a beverage brand activation, or otherwise interact with our business.

INFORMATION WE COLLECT

We may collect:

• Your name, email address, telephone number, and preferred contact method
• Event information, including the date, location, guest count, event type, venue details, requested services, and estimated budget
• Business and brand activation information, including company name, campaign details, products, service locations, staffing needs, and activation goals
• Information you voluntarily provide through forms, email, telephone calls, text messages, or other communications
• Billing and transaction information related to retainers, balances, tips, credits, refunds, and other payments
• Employment or independent contractor application information when you apply to join our event team
• Technical information that may be collected automatically, including device type, browser, approximate location, Internet Protocol address, pages visited, and referring website

We do not intend to collect sensitive personal information unless it is reasonably necessary to provide a requested service or comply with a legal obligation.

HOW WE USE INFORMATION

We may use information to:

• Respond to questions and quote requests
• Evaluate event and brand activation needs
• Prepare proposals and service agreements
• Communicate about bookings, contracts, payments, staffing, and services
• Process retainers, balances, credits, refunds, and tips
• Coordinate staffing, equipment, menus, products, and event logistics
• Review applications from prospective independent contractors or team members
• Maintain business, tax, accounting, insurance, and legal records
• Prevent fraud, misuse, security incidents, and unlawful activity
• Improve our website, services, and client experience
• Comply with applicable laws, regulations, court orders, and legal obligations

Submitting a quote request or other inquiry does not create a service agreement, guarantee availability, or reserve an event date.

PAYMENT PROCESSING

Payments may be processed through third party payment providers such as Stripe. Loíza Bar Co. does not directly store complete credit card numbers or banking credentials submitted through a third party payment processor.

Payment providers collect and process information according to their own privacy policies and security practices.

FORMS AND SERVICE PROVIDERS

We may use third party platforms and service providers, including Google Sites, Google Forms, Jotform, Stripe, Connecteam, email providers, scheduling tools, and other business platforms.

These providers may process information on our behalf for website hosting, form submissions, payments, communications, staffing, recordkeeping, analytics, and business operations. Their handling of information is also governed by their respective privacy policies.

BEVERAGE BRAND ACTIVATIONS

When Loíza Bar Co. supports a beverage brand activation, we may receive event, campaign, product, staffing, venue, or business contact information from a brand, agency, distributor, venue, or other authorized business partner.

If consumer information is collected during an activation, the applicable form, campaign, or authorization will identify how that information may be used. Loíza Bar Co. will not use information collected on behalf of a business partner for unrelated marketing unless appropriate permission has been obtained.

COOKIES AND SIMILAR TECHNOLOGIES

Our website and its service providers may use cookies or similar technologies for website operation, security, preferences, performance, or basic analytics.

If we later use advertising technology or optional tracking that requires additional consent, we may provide an appropriate notice or consent option.

You may control certain cookies through your browser settings. Disabling cookies may affect the operation of some website features.

HOW WE SHARE INFORMATION

We may disclose information to:

• Service providers that support our website and business operations
• Payment processors and financial institutions
• Event staff, venues, vendors, brands, agencies, distributors, or contractors when reasonably necessary to provide requested services
• Accountants, insurers, attorneys, or other professional advisors
• Government agencies, regulators, courts, or law enforcement when required or permitted by law
• A successor business in connection with a merger, acquisition, financing, reorganization, or sale of business assets

We do not intentionally sell personal information or share it for targeted advertising based on activity across unrelated websites.

PHOTOGRAPHS AND MARKETING

Submitting information through our website does not give Loíza Bar Co. permission to use your image, likeness, event photographs, or identifiable guest photographs for advertising.

When permission is required, we will obtain separate authorization from the appropriate person before using identifiable images for promotional purposes.

DATA RETENTION

We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, prevent fraud, and comply with legal, tax, insurance, and regulatory requirements.

Retention periods may differ based on the type of information and the reason it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, email system, payment platform, or electronic transmission method can be guaranteed to be completely secure.

Please do not send Social Security numbers, complete payment card numbers, banking passwords, or other highly sensitive information through regular email, text message, or an unsecured website field.

YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also ask questions about how your information is used or request that we stop sending optional marketing communications.

Some information may need to be retained for contracts, accounting, taxes, fraud prevention, legal compliance, or dispute resolution.

To submit a privacy request, email bookings@loizabarco.com. We may need to verify your identity before completing a request.

CHILDREN’S PRIVACY

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

THIRD PARTY LINKS

Our website may contain links to third party websites or services. Loíza Bar Co. is not responsible for the privacy, security, content, or practices of those third parties.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, technology, business practices, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

CONTACT US

Loíza Bar Co.
A trade name of Moreno Enterprise Group, LLC
Website: loizabarco.com
Email: bookings@loizabarco.com
Telephone: 302-564-9226